We build every spreadsheet, guide, and template we sell to be useful in a real trucking business. If one isn’t useful in yours, you get your money back. This policy applies to every product sold through our store at americantruckersllc.com and our Payhip storefront, including the bundle.
30-DAY MONEY-BACK GUARANTEE
30-Day Money-Back Guarantee: If it’s not a fit for your business, email us at info@americantruckersllc.com within 30 days of purchase for a full refund.
There is no minimum-savings test and no form to fill out.
HOW TO REQUEST A REFUND
- Email info@americantruckersllc.com within 30 days of your purchase date.
- Include the email address you used at checkout and the name of the product (or forward your Payhip receipt) so we can find your order.
- We’ll reply by email to confirm your refund.
HOW REFUNDS ARE PAID
Approved refunds are processed through Payhip to your original payment method. Once we issue the refund, how long it takes to appear on your statement depends on your bank or card issuer.
THE CARRIER’S EDGE SUBSCRIPTION
The Carrier’s Edge is a monthly subscription. You can cancel anytime to stop future billing. The 30-Day Money-Back Guarantee applies to each subscription payment: email us within 30 days of a payment to request a refund of that payment.
FILE OR DOWNLOAD PROBLEMS
If a file won’t download or open, email us and we’ll fix it or send it again. A technical issue does not affect your right to a refund under our 30-Day Money-Back Guarantee.
WHEN WE MAY DECLINE A REFUND
We may decline a refund request where there is evidence of abuse of this policy, such as a pattern of repeated purchases and refunds. Requests made more than 30 days after purchase are outside this policy.
This policy is part of our Terms of Service (Section 3).
CONTACT US
Questions about a refund? Contact us at:
American Truckers LLC
Saint Paul, MN
Phone: (612) 293-8157
Email: info@americantruckersllc.com